Support

We read every message. The best way to reach us is by email at support@keltek.ai. Most replies arrive within one to two business days.

Getting started

How do I pair with my partner?

From inside Quiet Couples, create an invite link or short code on your device and share it with your partner when they are ready. When they accept on their iPhone, your shared shelf appears for both of you through Apple iCloud sharing.

How does sync work?

The app stores data locally on your iPhone and uses your iCloud account with Apple CloudKit when iCloud sync or partner sharing is enabled. There is no third-party backend for your relationship content.

Why don't I see my data on a new device?

Sign in to the same Apple ID, make sure iCloud is enabled in iOS Settings, and confirm that Quiet Couples has iCloud access. On a fresh device, iCloud may need a few minutes after the first launch to populate your shelf.

Plus and purchases

What does Quiet Couples Plus include?

Plus unlocks unlimited memories and active reminders for your shared space. The free tier remains usable as a calm love tracker with a generous starter limit.

How much does Plus cost?

Current prices are shown in the App Store and in the app by Apple before purchase, in your local currency. Both an annual option (with a free trial) and a one-time lifetime option are offered.

How do I restore my purchase?

Open the Plus screen inside Quiet Couples and choose "Restore Purchase." Make sure you are signed in with the Apple ID that made the purchase. Restoring is handled by Apple StoreKit.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open Settings → [Your Name] → Subscriptions on your iPhone to view, change, or cancel Quiet Couples Plus.

Privacy

What does the app collect?

Only what you create inside it: relationship setup, memories, reminders, partner-sharing state, and Apple StoreKit entitlement. There are no ads, no third-party analytics, no third-party backend for relationship data, no AI processing of your content, and no data sale. See the full privacy policy.

How do I delete my data?

Inside the app you can delete memories, reminders, and leave a shared shelf. Deleting the app removes its local data; data stored in iCloud is governed by your iCloud settings. To remove a shared shelf, both partners can leave it from inside the app.

Contact us

Email: support@keltek.ai

To help us reply quickly, please include:

• Your iPhone model and iOS version.
• The screen where the issue happened.
• What you expected to happen, and what actually happened.
• A screenshot, if you are comfortable sharing one.

Please avoid including private relationship content in support emails unless it is necessary to describe the issue.